Assistant Manager - IT

Working @ Renew
Working here means you’ll be part of something genuinely special . Funded by marquee investors and guided by a unique set of values, ReNew is the leading renewable energy IPP in India in terms of total energy generation capacity. We take pride in providing opportunities to our employees to create, explore, express, take risks and grow. As a ReNewer, you’ll always be doing things that would be beneficial to millions.

Position Title: Deputy Manager – IT Operations

Reports To: Manager – IT

Location: Dholera Solar Cell & Module Manufacturing Plant

Job Summary: As an Assistant Manager, you are responsible for building and providing specific IT Solutions/Services interfacing the business, consulting with the Plant BU leads, business application owners and IT stakeholders on IT-related topics.

Role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations.

The Site IT DM is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satisfaction with IT services.

In this role, you lead site IT professionals, managing vendor relationships, and ensuring that service delivery processes and procedures are followed to meet the organization's objectives.

Job Responsibilities:

• Oversee the management of IT infrastructure, including datacenters, cloud services, and network infrastructure (LAN, WAN, SDWAN).
• Ensure the reliability, scalability, and security of IT systems and infrastructure.
• Manage the Plant IT team/ resources in Dholera Manufacturing location
• Act as a point of contact for End Users and Internal teams​ for IT related topics
• Ensure the Ticket Mgt, Ticket Triage and Escalation.
• IT Asset Management on Summit AI tool
• Understanding of MES [Manufacturing Execution System]
• Understanding of Industrial assets, e.g Barcode / Label Printers, RF Scanners,
• Provide Infrastructure support/ delivery onsite​, maintain Governance and security onsite​
• Collect and manage the demand business requirements for factory / office​. Provide IT Build project management​
• Provide a first line support and governance​ for applications
• Ensure Machine Connectivity with network core switches.
• Manage specific applications and vendor coordination on software and network connectivity.  (PLC programming out of scope)​
• Factory/ Site IT Site Delivery Managers- Work Onsite to the site or factory your assigned to full time.
• Living Renew’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• Flexible to own any IT project/task.

Personal Attributes:

• Solution Focused – Proactive with continuous improvement mindset to challenges
• Accountable – Ability to demonstrate ownership, both individual and shared, to achieve results.
• Self-Starter - Strong bias for action and sense of urgency.
• Integrity - High integrity team player
• Good Analytical, Communication and Presentation Skills
• Strong Interpersonal skills
• The role will involve stakeholder management hence the person should be open to listening to the views of the others yet focused on delivering the goals of the project

Experience:

• 5 to 6 years of experience in IT Operations, Project implementation and IT Support.
• IT Operations, IT Projects, User Management, Production support, IT Audits, Vendor Management, SLA Management.
• Flexibility to manage multiple shifts of IT resources in a factory environment.

Education Qualification:

• BE, B.Tech, MCA
• ITIL, MCSE, CCNA Certifications etc will be an advantage

At ReNew, we believe that each individual is unique, and we respect and value these differences. We hire people from all regions, geographies, languages, backgrounds, cultures, gender and age groups fostering a truly inclusive environment at work. We are committed to accelerating progress, generating equitable outcomes, and ensuring our culture is supportive for everyone. We demonstrate equality and integrity in our growth as a responsible company for all.